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    STORE POLICY

    RETURN & EXCHANGE POLICY

    If you need to return your purchase, you can return it anytime within 30 days as long as it is in like new condition. Like new condition means that the item has not been opened and the seal is still intact. Returns may be subject to a 25% restocking fee. All returns will be credited to the original form of payment method excluding shipping charges. Koa Healthcare does not cover the return shipping back to our facility and will not refund these charges.

    Returns are accepted only for items that have been purchased directly from Koa Healthcare. If our supplement was purchased through a third party (Independent Retailer, etc.), the item must be returned where purchased and will follow their return policy.

    Please allow 5 – 7 business days for your return to be processed once it reaches our facility.

    All Returns should be sent to:

    Koa Healthcare Attn: Returns
    2312 Beechgrove Rd
    Caledon, ON L7K 0M1

    PAYMENT METHODS

    INFO

    Koa healthcare logo

    For wholesale order's contact 

    CUSTOMER SERVICE

    2312 Beechgrove Rd Caledon, ON L7K0M1 647-542-6733

    info@petdental.store

    A Koa Healthcare Company

    FOLLOW OUR PAWPRINTS

      Please be advised that all our products are shipped from Canada. Recently, the U.S. government has implemented new tariffs that may affect your order.

       

      Update Feb 3rd 2025 the tariffs have been paused for 30 days so shipments to the USA will continue both tax and duty free.

       

      Thank you for your

      understanding and continued support.

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      ©2023 by Koa Healthcare Corporation

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