SHIPPING & RETURNS
SHIPPING POLICY
We offer flat rate shipping for any size order via Ups, FedEx etc.. On & QC $14.95 USA $15.00, SK,MB,NS,PEI,NB, Newfoundland $19.50, AB, BC $21.50,
YK,NT & Nunavut $24.00 order more and save all prices are in Canadian Dollars
US Customers
We wanted to inform you that all our products are shipped from Canada. We understand that recent changes in U.S. tariffs might impact your order, and we're genuinely sorry for any inconvenience this may cause.
Update March 3rd 2025 as of today there is still not clear answers if tariffs will go ahead. Please note we only charge for the products and shipping. Any tariffs are the responsibility of the importer you may get billed extra by U.S Customs and Border Protection upon delivery or at a later date. We are sorry for this but it is beyond our control.
Thank you for your continued support.
RETURN & EXCHANGE POLICY
At Pet Dental, we want you to be 100% satisfied with your purchase! That's why our return policy allows for a hassle-free exchange within 30 days of receiving the item. To initiate your refund/exchange process, simply contact us and let us know what isn't quite right. As long as it is in its original condition - along with proof of purchase - feel free to send back any items that don't suit you perfectly; just make sure to follow the instructions on how and where when doing so! Don’t forget: shipping costs are always customers' responsibility — but please reach out if there's anything else we can help answer regarding returns or exchanges before sending them off again :)